Category: Career Guides

A Founder’s Vision: Building Sri Lanka’s First AI & Innovation Village

By Roshana Mallawaarachchi, Founder & CEO, Remplox What if the future of work wasn’t another office tower in a crowded city — but a village where technology, nature, and people thrive together? For decades, the outsourcing industry has followed the...

July 24, 2026

What Does a Conversation Designer Do? Skills, Responsibilities & Career Guide (2026)

AI & Automation Career Guides Customer Experience Resources

What Does a Conversation Designer Do? Skills, Responsibilities & Career Guide (2026)

Artificial intelligence is transforming customer service faster than ever before. Businesses are deploying AI chatbots, voice agents, AI copilots, and intelligent virtual assistants to answer questions, resolve issues, and provide support around the clock. Behind every successful AI interaction is...

July 12, 2026